At Njini we understand product support is essential; therefore, Njini offers a set of support services that ensure you receive optimal business value and operational continuity from your investment.

Our customer support services can be contacted via
Email: support@njini.com
UK toll-free phone: 0800 389 3459
North America toll-free phone: 1-800- 866-Njini4U (866-654-6448)

At Njini, Customer Support is seen as a team effort. As well as providing a dedicated team of Support Analysts to answer telephone and email queries, Njini Support Engineers will review setups, investigate configurations, diagnose issues, or simply show you how to do a specific operation. All functionality requests are logged and reviewed to provide feedback to the Software Architects.

Please refer to the website for additional information on:
• Njini FAQ page, Technical Notes and White Papers.

Please refer to the posted product updates for:
• Up to date product information.

A customer portal allows you to register your request and receive prompt responses from Njini’s Support Engineers.